Frequently asked questions for guests and partners

AeraLiving is a hospitality and property management company that develops and manages premium Airbnb-style stays.

We partner with property owners to transform their homes into professionally designed vacation rentals and manage the entire operation while sharing profits with the owner.

Our properties are primarily located in Dehradun and surrounding scenic areas in Uttarakhand, offering peaceful stays close to nature while remaining easily accessible from the city.

Any property owner with a suitable home, villa, or apartment can partner with AeraLiving.

We work especially well with families who own homes in scenic locations, busy professionals with unused properties, and investors looking to convert properties into vacation rentals.

We handle the design, listing, and management while sharing the profits with the owner.

Guests can book through our official website, WhatsApp bookings, direct phone calls, and platforms like Airbnb, Goibibo, MakeMyTrip, and other relevant booking platforms.

We offer 2BHK stays, 4BHK stays, private villas, and flexible configurations where a 4BHK can be divided into 1BHK, 2BHK, or 3BHK stays depending on guest requirements.

All AeraLiving properties are fully furnished and equipped with essential amenities such as high-speed WiFi, kitchen facilities, a dedicated caretaker, parking space, and comfortable living areas.

Each property also features a unique interior theme such as retro, boho, or cozy aesthetic designs.

Check-in is at 11:00 AM and check-out is at 11:00 AM.

Early check-in or late check-out may be available depending on availability.

To confirm a booking, we require a 50% advance payment. The remaining amount is typically paid before or at the time of check-in.

More than 7 days before check-in: full refund.

3 to 7 days before check-in: 50% refund.

Less than 3 days before check-in: no refund.

Refund timelines may vary depending on the booking platform used.

Smoking is permitted and pets are not allowed.

Housekeeping services are available on request, and our support team is available 24/7 to assist guests during their stay.